Privacy Policy – Hams.AI

Protecting your privacy is important to us. This Privacy Policy explains how Hams.AI ("we", "us") collects, uses, and protects information when you use our website (www.hams.ai) and Services. By accessing or using our Site or Services, you agree to this Policy.

1. Information We Collect

We may collect the following types of information:

• Contact Information you provide voluntarily, such as name, email, phone number, and company details when you reach out to us.
• Usage Data such as IP address, browser type, device identifiers, and basic analytics about how you use our Site.
• Communications Data (e.g., call recordings, chat transcripts, or other AI agent interactions) only when enabled as part of service delivery, and in compliance with applicable laws.

2. How We Use Your Information

We use information to:

• Respond to inquiries and provide requested services.
• Improve our platform and AI models (in de-identified or aggregated form).
• Ensure security, compliance, and fraud prevention.
• Communicate updates, service notices, or relevant offers (you can opt out anytime).

3. Sharing of Information

We may share information:

• With trusted service providers (e.g., hosting, telecom, analytics) under strict confidentiality.
• If required by law, regulation, or government authority in the Kingdom of Saudi Arabia.
• In connection with a merger, acquisition, or business restructuring.

We do not sell personal information.

4. Data Security & Retention

• Data is stored on secure servers with industry-standard encryption and access controls.
• We retain information only as long as necessary to provide services or comply with legal requirements.
• While we take strong measures to protect your data, no system is 100% secure.

5. Your Rights

You may request to:

• Access or update your personal information.
• Request deletion of your information, subject to legal obligations.
• Withdraw consent for communications.

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking

We use cookies and similar tools to operate our Site and improve user experience. You can disable cookies in your browser settings, but some features may not function properly.

7. International Transfers

If data is processed outside the Kingdom of Saudi Arabia, we ensure appropriate safeguards are applied to protect it.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website, and continued use of the Services indicates acceptance.

9. Contact Us