# Hams.AI (همس)

> Hams.AI builds enterprise-grade AI voice and chat agents for customer experience, headquartered in Riyadh, Saudi Arabia. Its agents understand context, follow company policies, and deliver 98% first-contact resolution in Arabic (including Saudi and GCC dialects) and English. Trusted by 4,000+ businesses across Saudi Arabia and MENA.

Hams.AI serves enterprises in telecommunications, banking, healthcare, and government across Saudi Arabia and the wider MENA region. Deployments align with KSA regulations and governance frameworks (SDAIA, MCIT, NCA), with audit trails and role-based access by default. The platform is Arabic-first: voice and chat agents handle Saudi and Gulf dialects as well as Modern Standard Arabic and English.

## Products

- [AI Voice Agent](https://www.hams.ai/products/ai-voice-agent/): Answers every call instantly in Arabic and English, resolves requests end to end, and integrates with existing call center stacks (Genesys, Cisco, SAP, Google Cloud, Microsoft, WhatsApp).
- [AI Chatbot Agent](https://www.hams.ai/products/ai-chatbot-agent/): Enterprise chatbot resolving customer requests across web, WhatsApp, and social channels — context-aware and policy-driven.
- [Agentic Workflow](https://www.hams.ai/products/agentic-workflow/): Automates multi-step business processes with explainable decisions, built-in guardrails, and audit-ready governance.
- [Omni-Channel Platform](https://www.hams.ai/products/omni-channel/): Unifies voice, chat, WhatsApp, email, and social with a single customer profile and AI-to-human handoffs.
- [Hams Agentic Platform](https://www.hams.ai/products/ap/): Orchestrates workflows across systems and channels with explainable recommendations and audit-by-default governance.
- [Text to Speech](https://www.hams.ai/products/text-to-speech/): Natural, human-like Arabic and English voices, including lifelike Saudi voices, for IVR, apps, and content.
- [Speech to Text](https://www.hams.ai/products/speech-to-text/): Accurate real-time transcription for Arabic dialects and English, built for call centers and voice applications.
- [Post-Call Analytics](https://www.hams.ai/products/post-call-analytics/): Transcription, sentiment, compliance monitoring, and agent performance scoring for every call.
- [Social Listening](https://www.hams.ai/products/social-listening/): Brand and sentiment monitoring across social platforms in Arabic and English.
- [Virtual Meeting Assistant](https://www.hams.ai/products/virtual-meeting/): Joins, transcribes, and summarizes meetings with action items and CRM sync.

## Company

- [About](https://www.hams.ai/company/about/): Enterprise AI company based in Riyadh, Saudi Arabia.
- [Careers](https://www.hams.ai/company/careers/): Open roles.
- [Blog](https://www.hams.ai/blog/): Case studies and product news.
- [Book a Demo](https://www.hams.ai/book-a-demo/): What a scoping call covers and how deployments are priced. No self-serve tier; every engagement is quoted after scoping.

## Case studies

- [Nora — AI support assistant for the Ministry of Municipalities & Housing](https://www.hams.ai/blog/momah/): Governed voice and chat agent for internal IT and service desk support, operating 24/7 under KSA-aligned governance.
- [Strategic partnership with Meena Health (Tawuniya)](https://www.hams.ai/blog/hams-momah-health/): AI voice and chat agents for patient and beneficiary healthcare interactions.

## For agents

- [Authentication](https://www.hams.ai/auth.md): None required. Everything published here is public and read-only — no registration, API key, or OAuth flow.
- [MCP server card](https://www.hams.ai/.well-known/mcp/server-card.json): Read-only MCP server at https://mcp.hams.ai/mcp (streamable HTTP), six tools covering company info, products, and case studies.
- [Agent skills index](https://www.hams.ai/.well-known/agent-skills/index.json): Published SKILL.md documents.
- [Agent directory](https://www.hams.ai/.well-known/agents.json): Endpoints, discovery documents, and usage policy (search and AI input allowed; AI training not allowed).

## Contact

- Website: https://www.hams.ai
- LinkedIn: https://www.linkedin.com/company/hamsaisa
- X (Twitter): https://x.com/usehamsai